Our clients depend on us to provide reliable and exceptional customer service. We do our best to meet and exceed their high standards. Here is what our clients say about GreatCollections. Already a client and want to leave a testimonial? E-mail it to us at [email protected]
Reviews and Testimonials (153 Reviews)
Your customer service is great. Thank you for the fast service.
I purchased a coin from your Sunday, May 17 auction. I received it in record time. Your customer service is great.
Thank you for the fast service.
I am VERY happy with the experience I’m having working with Great Collections...
I have to repeat what I stated earlier….I am VERY happy with the experience I’m having working with Great Collections. Particularly in light of all that is going on. I’m expressing my satisfaction with Great Collections in contrast to selling my entire currency collection last year through another firm. I am just much happier overall with the experience I’ve had with Great Collections. The simplicity of the seller web interface and providing information I find useful is one reason. There are others but just thought I’d let you know.
Michael P (May 07, 2020)
My coins are everything I expected, and I am a very happy customer!!
I have been reviewing you website for a few months, with a little trepidation as to biding and purchasing anything. Well, I decided to give it a shot, nothing ventured, nothing gained! Last week, I won on 2 coins out of the 6-8 that I was interested in. I received my purchases today in my mail. They arrived the day before the USPS tracking number projected! They were very well packaged within a bubble pack envelope and sealed in a separate cardboard type envelope. My coins are everything I expected, and I am a very happy customer!!
Rest assured, I fully expect to win more auctions and will be singing the praises of GC with my fellow coin collecting friends. Have a good day.
Theodore D. (April 26, 2020)
New Client of GC
Thank you and your team for all the time and effort afforded me...
Thank you and your team for all the time and effort afforded me regarding the coins we listed. Your confidence that bidding would pickup on the last day and last hours certainly played out just as you had predicted. Thank you again, Sincerely Eddie
(Ian added: Eddie sold some Canadian coins through GreatCollections recently. Many sold for record prices).
Eddie (April 21, 2020)
Nothing but the best experiences...
Thank you for your letter in the April 20th edition of Coin World. You stated GreatCollections took steps to protect the safety of the team, made adjustments to receiving future consignments, paying consignors earlier among other changes. The letter also gave us a bit of a coin market update from GC's auction perspective. I've been a Great Collections consignor and coin buyer for many years and had nothing but the best experiences! You and your team rock! Take care.
Tony Y (April 17, 2020)
Regular Client of GC
I want to let you know how happy I was with the experience...
You recently sold coins for me, and I want to let you know how happy I was with the experience. I wish I had more to sell through your auctions. the views and bids were solid and the commissions were real world good. Add to this that Ian called me personally on a Sunday after I left a note on Friday afternoon and I just don't think I could have had better customer service. Thank you all very much.
Fred S (March 19, 2020)
Collectors by now should have the utmost confidence in your company...
Thanks again for placing my 2015W American Liberty High Relief $100 Gold PF 70 DCAM on the "Banner Page".
As you have probably figured out by now, I list all my coin consignments with "no reserve". I trust that saves you time and extra expense plus means immediate income for both you and me.
Collectors by now should have the utmost confidence in your company with its massive "collector base" that you have established, that coins listed with no reserve will almost always bring above premium price!
MAY YOU & GREAT COLLECTIONS HAVE ANOTHER GREAT YEAR IN 2020!!!
Dennis (December 31, 2019)
Online Feedback from Regular Consignor
Wanted to say a big thank you for the great service...
I received my latest purchases in the mail yesterday and wanted to say a big thank you for the great service and very quick post to Australia, especially around Christmas time.
S DP (December 25, 2019)
I was very pleased with your service...
I wanted to let you know that I was very pleased with your service. I
particularly appreciate the transparency, efficiency, and detailed
statements you have sent with the checks. Handling my parents' estates
has been challenging enough, but you made the coin-selling aspect of it
quite easy. I am glad I found your service. I do not have any coins of
my own to consign, but I have recommended your service in my area and will
do so in the future. Thanks very much.
Attorney at Law
E B (December 22, 2019)
Thank you for the wonderful job that you did with my first batch of coins...
Hello Mr. Russell,
I just wanted to drop you a note to thank you for the wonderful job that
you did with my first batch of coins! I also got your check
You have a very nice and professional company and I look forward to
sending you more coins.
Thank you so much and Happy Holidays!
M H (December 10, 2019)
My first auction and purchase were a great experience...
I just wanted to say my first auction and purchase were a great experience. I really appreciate the time and effort you went to in order to have a streamlined and very efficient system for bidding, browsing, and looking up data. I like the no-hassle purchase process and also that you go out of your way to provide various options for users.
Thanks for a very user-friendly experience!
John (November 11, 2019)
I wanted to thank you all for such a stunning coin...
Ian, just wanted to take a minute of your time to truly thank you and the tremendous staff that makes your company the leading Numismatic standard in the industry!! I am fully amazed by the high quality coinage that is offered weekly. It affords all of us collectors, no matter the budget an opportunity to fuel a passion. Every conceivable denomination in US and World coins are offered weekly. Your website design, the technology you apply to the photographs of each an every coin....and the increase in extremely rare coins is breathtaking...
I recently purchased a 1910-S Gold Eagle and I wanted to thank you all for such a stunning coin...Your extended payment plan allowed for that purchase....I cannot be happier with the new purchase...and proud to be a member of the "GC" community. Your loyal customer and friend..Take Care...Jerry C. from Rhode Island
Jerry C (August 18, 2019)
...experienced the highest level of service and satisfaction in both buying and selling coins in you
Ian and Raeleen:
Although I have only been a minor player in the numismatics world, I have continued to marvel at the success of GreatCollections. I started using you in 2012 and have always experienced the highest level of service and satisfaction in both buying and selling coins in your auctions.
I just wanted to thank you for the beautiful and interesting publication from GreatCollections that you just sent out. Very well done! So whomever prepared the publication did a great job, of course with your input. I have been amazed at the success of your business and your meteoric rise in the numismatic world. Keep up the great work!
Ken (August 13, 2019)
I am grateful for your company...
As always it is refreshing for you to get back to people with questions. It seems customer service and integrity is a thing of the past. I am grateful for your company.
Chris P (July 14, 2019)
I was very happy to see the 96-O Morgan that I consigned with you do so well...
Hi Ian, I was very happy to see the 96-O Morgan that I consigned with you do so well. MUCH more than I was expecting. I am sending you another Morgan out today that was from the same collection. It's a 95-O ANACS AU-55. As always, I was very happy with the way this turned out. Thanks again, Terry
Terry L (June 16, 2019)
I must say I couldn’t be happier with your service...
Thank you Ian.
I must say I couldn’t be happier with your service. I’ve bought coins for years and now I’ve finally found a way to convert them without losing money through high commissions and fees. This is a great service. I’ll package up the coins along with some others and send them out in a couple weeks.
Steve K (May 30, 2019)
I was very pleased with the results, the prompt courteous service...
I received my settlement check in today’s mail, from the lot I recently consigned to your firm. Thank you very much! I was very pleased with the results, the prompt courteous service, and the settlement check - ahead of the 30 day period to settle. I have another small lot, all CAC approved, to get ready, and send to you, for consignment, and sale.
A very satisfying experience!
Joe J (May 28, 2019)
I am very happy how you handled my mother’s collection of coins...
Thank you Great Collections.
I am very happy how you handled my mother’s collection of coins.
Great job on the sale, pleasantly surprised at what they sold for.
GreatCollections was privileged to handle the Ruth Weinberg Estate in 2018.
Steve Weinberg (May 25, 2019)
I just saw the pictures of my coins coming up for auction and I am VERY IMPRESSED!!!
I just saw the pictures of my coins coming up for auction and I am VERY IMPRESSED!!! WOW, I am going to send you folks more of my inventory!! Thanks for doing such a GREAT JOB!!
Tim B (May 25, 2019)
Current Consignor, Online Feedback
Quality of service is outstanding...
I couldn't be any more pleased with any auction service. Quality of service is outstanding. You obviously care, and it shows. Will have many more lots to submit.
R S (April 27, 2019)
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