Our clients depend on us to provide reliable and exceptional customer service. We do our best to meet and exceed their high standards. Here is what our clients say about GreatCollections. Already a client and want to leave a testimonial? E-mail it to us at [email protected]
Reviews and Testimonials (151 Reviews)
Let me thank you for exceptional auction results last week...
Good morning Ian,
Let me thank you for exceptional auction results last week. Your Coin World ads and use of the banner were first rate. While auctions pose some risk, when they’re well-subscribed like yours, they tend to represent the true market with a liquidity variable that is not well accounted for in the Greysheet, etc.
We have our first COVID show in awhile next week and I’ll see what’s out there. Thanks again for all that you do.
Mark (September 09, 2020)
Regular Consignor at GreatCollections
I want to say I really appreciate your integrity...
I want to say I really appreciate your integrity. As you can obviously see, based on the lack of coins worth grading in my first two consignments, I’m new at this and don’t have a great eye for determining if a coin will grade or not. I think I have gotten better and my last 2 consignments have much better coins, I am worried that the 1909 VDB Wheat I sent has been cleaned though.
But it would have been very easy for you to take advantage of my lack of experience and and charge me over $500 to grade all 40 of those coins anyway when It’s likely I wouldn’t have made enough off the coins to offset the grading costs. Instead you told me a lot of the coins won’t grade and are going to send them back to me, which will save me heartache and money.
Your integrity have proven that choosing Great Collections to sell the coins, that are worthy of grading, was the right choice. I appreciate it.
Dustin (September 07, 2020)
New Consignor Feedback
Could not have done better in my dreams...
Hey Ian, your team did a great job on the first half of my coins, could not have done better in my dreams. I hope the second Sunday does even better, thanks so much Jimbo
Jim N (September 07, 2020)
Just want to take a moment to thank you for 3 1/2 years of excellent service...
Raeleen, long time no email LOL. Just want to take a moment to thank you for 3 1/2 years of excellent service to me by your and Ian's company. Coin people are eccentric or in Kansas we say "quirky" we also find fault in hypervigilant fashion :) in the last 3+ years I have had 0% problems and for that I say thank you. Look forward to being a bidder for another 3 years +.
Best to you and all at GC.
Fred (September 06, 2020)
My first auction of seven coins netted me more than I expected...
Dear Raeleen and Ian,
I DO NOT write or thank people as I should; I’m a bit of ah..ah..butt.
I didn’t really pay y’all the attention y’all deserve and have EARNED until Covid-19 hit. I WAS a show person. I couldn’t be happier. From Ian taking a trade in back in April, because I was scared to auction it. Raeleen was in constant communication with me before I mailed it and often after she received it (even complemented the coin). I would not have been able to purchase the PCGS PF 66 S$1 1879 CAC without you two and Donna!
Ah, Donna. She just allowed me to use the proceeds from a few dreck coins I sent in to test the auction waters against two coins I had in layaway and the balance she’s applying to two coins I won Sunday (balance in full on Friday). I’ve not looked but I’m sure I bought at least 2 dozen coins from y’all this year. I’ve been a legacy client at another firm for 10 years but 20%!? I‘m sorry to say y’all are now stuck with me. I’ll be sending in more coins to auction as I refine my taste. I’m not a whale but can handle any 4 figure coin but when it hits 5 figure...Donna is my best friend. She went way above and beyond in helping me set up echeck among others things. She’s a keeper and I think she writes y’all’s paychecks! My first auction of seven coins netted me more than I expected. THANK YOU and God bless Donna.
David S. (September 01, 2020)
You are the real deal, and that is saying something...
The 23-D Peace dollar PCGS MS66 CAC looks good in hand. You are two for two (with the 24-S and 23-D). I now better understand the photo that was taken by GC.
Thanks again for your input, which has an immeasurable influence on my decision making process. Greatly appreciated!!!!
I know I am a small fish, but you treat me well. You make yourself available, are open and honest, and fairly objective.
You are the real deal, and that is saying something.
S Z (August 27, 2020)
Auction Bidder Feedback
From paying, to shipping to receiving the coins I couldn't be happier...
I had my eye on this auction house for about a year before purchasing my first coins. I took the chance and bid on a few lots and ended up winning 2 coins. From paying, to shipping to receiving the coins I couldn't be happier and have been a returning customer ever since. As I collect mainly US coins and notes, Great Collections makes it very easy for international people to purchase slabbed coins at a fair and reasonable price (coming from Australia buying slabbed US coins is expensive). Many other auction houses also don't want to ship to Australia or say that it's "too expensive", in other words they don’t want to deal with overseas buyers.
There is always something interesting on Great Collections!
Stefan (August 21, 2020)
Once again, your website is the best in the business!
Ian, I just want to thank you for going the extra mile for my coins. Hot list and banner...I'm sure they helped. I was offered $40,000 cash for the Mercs. I'm glad the auction route beat that by a bunch. Once again, your website is the best in the business!
Rick B. (August 08, 2020)
Consignor of Mercury Dime Collection
Thank you one and and all at GC!
Hello, I received this coin today and it is amazing! I looks even better in hand.
I wish there was a way to properly convey my sentiment publicly, as I feel everyone at GC deserves a shout-out for all of their hard work during these trying times. So, in the meantime:
Thank you one and and all at GC!
Bill W. (August 08, 2020)
Regular Bidder at GreatCollections
Truly a success story...
I just received a coin purchased at your last auction. As usual you have a flier that shows some of your past success stories. I think you should update this flier to include a PCGS 1868 2C AU58+ that sold last weekend. GC Item ID:859128. Personally, I was very impressed with this coin as I watched in unbelief as this PCGS Price Guide of $200.00 coin increased in price until it sold for $815.00 Truly a success story! Congratulations to both you and the prior owner! It is well worth adding to your flyer.
Joshua (July 30, 2020)
Online Auction Feedback
Such a great place to work with!
Hi Ian, I just wanted to say thank you so much with working with my coin. I just wanted to let you know I received the check from my coin selling. Thank you so much again. Such a great place to work with!
David S. (July 28, 2020)
My gratitude for handling my first consignment and the professionalism demonstrated...
Ian, Raeleen, and Staff:
My gratitude for handling my first consignment and the professionalism demonstrated. I have enjoyed your numismatic contributions from afar for many years, and my first exchange with you was totally enjoyable. As for prices realized, they hit the goals I had set. Your work on a fairly small consignment was certainly far in excess of the small fee required, and the superb website allowed me to enjoy watching the bidding from a distance.
My thanks . . .and as a numismatist, I will certainly be letting others know of my successful experience which no doubt mirrors many others you receive every day!
I appreciate it!
Jeff A (July 11, 2020)
I just want to say thanks to Ian Russell and to you all for having this site...
I just want to say thanks to Ian Russell and to you all for having this site, protecting the anonymity of the buyers and sellers, and gathering a community together where top-notch products are brought to the market where some of us may have never had the chance to find some of these beauties and rarities.
I, myself, have only bought a handful of items from your site on the low end ranging from a few hundred to probably only a couple thousand dollars; however the quality of the coins on your site well outdo what I see on eBay or even the other auction houses. I'm not downplaying the coins at your competitors. Every time I have some extra cash to spend on coins there is always something I'm interested in bidding on @ GreatCollections. I have never been let down even when I'm just browsing. Now, if I can just win that 1881 nicely toned IHP proof I'm bidding on now I'll be ecstatic. But, if not, I'll get something the next time. For I know there'll be something there to peak my interest the next time......But, I don't plan on losing this one...LoL..Take Care.. JB
J B (July 04, 2020)
Keep up the good work, you and your staff have done an awesome job...
I just wanted to provide some brief feedback to GreatCollections. First I want to thank you for all of the awesome things GreatCollections has done in managing your company. I think you and Ian have done an outstanding job in all aspects of managing Great Collections and that is the reason you still exist today and doing better than many of your competitors. Here are a few items you do extremely well:
1) The price of shipping is very reasonable (which customers factor in when buying coins)
2) The buyers fees and sellers fees are reasonable
3) From auction time to the time customer receives their items is exceptional
If I compare Great Collections with others - Great Collections wins hands down and you have only been doing it since 2010. Other firms have been doing this for 45 years - so keep up the good work, you and your staff have done an awesome job.
What can you do better? Nothing!!! Keep things the way they are as you have built an incredible business and I am so proud to be a client of Great Collections honesty, integrity, and effective Management of a coin auction firm.
RH (Winner of 590 Auctions at GreatCollections, and consignor of 32 coins)
R H (July 04, 2020)
What a great auction site...
What a great auction site, I enjoyed the owners interview with Larry King.
Hopefully we can do some business. Just felt like writing in and sharing my opinion.
Adam G (June 14, 2020)
Look forward to doing business with you again soon...
I just wanted to let you and your staff know that if was a pleasure doing business with you. The company’s web site is very user friendly and easy to navigate. A lot of other sites takes a lot of time to get where you need to get to. Shipping time was prompt and info provided was first class.
Look forward to doing business with you again soon.
Scott R. (June 10, 2020)
New Client of GC
You and your crew have really helped me sell my collection for the most money...
You and your crew have really helped me sell my collection for the most money. So happy with every aspect of your auction site. A true class act sir.
I will be sending more.
Paul B (June 09, 2020)
This beat all my expectations and was a great experience...
Thank you for your confidence in listing my Franklin collection. Appears that the three CAC coins went for record prices. This beat all my expectations and was a great experience. Your marketing of the coins was fabulous.
Owner of the “Long Wave Collection of Franklin Half Dollars" sold by GreatCollections on May 17, 2020.
Chris P (May 27, 2020)
San Francisco, California
Your customer service is great. Thank you for the fast service.
I purchased a coin from your Sunday, May 17 auction. I received it in record time. Your customer service is great.
Thank you for the fast service.
I am VERY happy with the experience I’m having working with Great Collections...
I have to repeat what I stated earlier….I am VERY happy with the experience I’m having working with Great Collections. Particularly in light of all that is going on. I’m expressing my satisfaction with Great Collections in contrast to selling my entire currency collection last year through another firm. I am just much happier overall with the experience I’ve had with Great Collections. The simplicity of the seller web interface and providing information I find useful is one reason. There are others but just thought I’d let you know.
Michael P (May 07, 2020)
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