Our clients depend on us to provide reliable and exceptional customer service. We do our best to meet and exceed their high standards. Here is what our clients say about GreatCollections. Already a client and want to leave a testimonial? E-mail it to us at firstname.lastname@example.org
The absolute best customer service experience by a landslide...
Ian, I recently watched your interview with Larry King and wanted to say thank you for representing our hobby with such great professionalism and enthusiasm. Having used Great Collections (and many other venues) for both buying and selling coins I can say without question that you offer the absolute best customer service experience by a landslide. Keep up the outstanding work!
C G (January 23, 2015)
I really appreciate your service and attentiveness...
Just following up with my experience this weekend. Two questions submitted, fairly late in the auction cycle, both responded to very timely. I really appreciate your service and attentiveness. Keep up the great work.
Keith (November 11, 2014)
Your website is so nice, friendly and easy to use...
Your website is so nice, friendly and easy to use. A compliment from me is rare, so consider it sincere.
Steve M (November 09, 2014)
I am extremely pleased with this new addition to my collection...
Ian & Raeleen,
I just wanted to say Thank You for the receipt of my latest auction win of the 2006 $50. One-Ounce .9999 Gold American Buffalo First Strikes NGC MS-70. First year of issue of the Gold American Buffalo and probably many were minted, but what is not common about this coin is that it was from the first strikes minted and is in Perfect MS-70 condition inside of a Perfect NGC holder!
I am extremely pleased with this new addition to my collection, and I look forward to acquiring more of these as time & money permits!
L H (November 06, 2014)
I will do business with you again...
I just want to say that I’m very satisfied with what my coins brought in the recent auction. They went for more than I expected. I will do business with you again. Thanks.
Ron J (October 11, 2014)
Thanks for creating a no hidden reserve auction for coins...
Thanks for creating a no hidden reserve auction for coins. I especially like the fact that the coin pictured is the actual coin for sale. The fast delivery is also nice.
Thanks again, BH
B H (July 24, 2014)
I Vote GreatCollections!
Over the past 35 years in the coin industry, I've seen it all. I've handled literally a billion dollars worth of coins, dealt with dealers around the world and all the major auction houses. There are people you want to deal with and people you want to avoid.
I trust Ian and GreatCollections with my coins and have no hesitation in recommending GreatCollections for yours!
Kevin Lipton Rare Coins, Beverly Hills
Kevin Lipton (July 05, 2014)
Beverly Hills, California
I appreciate the quality coins...
Just to let you know that I appreciate the quality coins you have posted in the auctions. More importantly, I like the 10% buyers fee, which works for both buyers and sellers. The auction houses that have a 17.5% sales fee (and some also have a listing fee) are too greedy and should adjust their fee schedule to promote the hobby, not to gouge those who enjoy numismatic material. Keep up the good work.
Kent (June 01, 2014)
Thank you for the great service and coin. I'm very pleased with your fast shipping. The coin is just beautiful. Thank you, Ron
Ron (May 03, 2014)
I continue to be so impressed with the speed of shipping items...
I continue to be so impressed with the speed of shipping items won in auction......every time (and I've won probably 15-20 items from GreatCollections), I've won a coin Sunday, paid that evening, and it arrives in Maryland on Wednesday! Commend your shipping folks.
D G (May 01, 2014)
Thank you all for such wonderful service...
Thank you all for such wonderful service I received my coins and was more than delighted with the whole transaction. The extra care taken with all aspects of the transactions from the sale through to the packaging for mailing is a credit to your business. I hope to be a future customer again.
Kindest regards WL
W L (April 29, 2014)
Thanks for the great service...
On Wednesday 4/23/14 I placed my first order with you for a 2014 baseball HOF $5 gold PCGS PR70. When I got home from work on Friday it was there waiting for me. ( MY wife signed for it)
Beautiful perfect 70 coin. ( no lint, no scratches, holder and tag are perfect). Too many times I have been disappointed by what was sent to me by other dealers as 70's. Also it usually takes them three days to a week before they even ship. I am amazed with your quick shipping and the coin was well packaged.
In the future I will check your site first for coins I am interested in.
Thanks for the great service.
D C (April 27, 2014)
Keep up the great work!
John XXX here just a note to say I enjoy shopping your sales. I think you are a first class dealer and I like your selection of coins. Keep up the great work!
I am on the look out for nice 1944 coins graded.
John (April 13, 2014)
I doubled it!
Thanks for the good work. A week before I originally contacted you, a local dealer offered $8000-$9000 for my collection. With your help, I doubled this amount through GreatCollections!
Richard D (January 05, 2014)
WILL BE BUYING MORE IN THE FUTURE...
CONGRATULATIONS ON NEW COMPANY. VERY PLEASED WITH EVERYTHING THAT YOU ARE DOING. PHOTOS ARE EXCELLENT....SERVICE GREAT. THE SYSTEM WAS SET UP VERY NICELY. RECEIVED MY 1ST PURCHASE TODAY....VERY HAPPY. WILL BE BUYING MORE IN THE FUTURE. THANK YOU!
B P (August 24, 2013)
New Client, Online.
Thank you for excellent service...
GreatCollections provided the most profitable and best service for selling the rare 1837 $5 gold coin my father held for over 40 years. Ian Russell’s personal and straightforward communication gave me confidence through the entire process which ended up yielding $39,310. The large auctions take a much higher percentage and the biggest dealer in the U.S. only offered $28,000. Thank you, GreatCollections.
Gary Funk (August 24, 2013)
Thank you for excellent service...
I just wanted to thank you for such a fast turn around with shipping and processing. I love that I can pay and most of the time by the next day its already shipped. Thank you for excellent service. We'll be doing business for a long time. I'm one of those people who cant wait for the coin to get to me, so the faster the better.
D E (August 24, 2013)
Stellar auction experience...
I would like to thank you and your staff for a stellar auction experience.
D Smith (August 24, 2013)
Thank you for the 1995-W Silver Eagle...
lan & Raeleen
l have a great eye for looking at coins an buying the best, which is why I bid a record amount for the 1995-W you recently sold. While there are other 1995-Ws, this coin is absolutely perfect and quality is the most important aspect with coin collecting.
Thank you for the 1995-W Silver Eagle! A perfect coin, record price and happy customer!
Thank you GreatCollections!
(June 03, 2013)
East Coast, United States
Ian, trustworthiness is the most important attribute an individual can attain in a business atmosphere. Realizing your having this valuable attribute is the utmost reason for my making the decision to allow Great Collections to auction my complete sets of silver, gold and platinum Eagles. Your expertise in publicizing and your knowledge of the coin market has convinced me, beyond any shadow of a doubt, that my collections were placed in proper hands. Your pricing structure is advantageous to both the buyer and the seller.
Paul the Ragin Cajun Collections (June 03, 2013)
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